Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to provide the best shopping experience and ensure that your order arrives on time and in perfect condition. Below is our shipping policy that outlines the shipping options, timeframes, and fees.

1. Order Processing

  • Order Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • Order Confirmation: After placing your order, you will receive an order confirmation email with the details of your purchase.
  • Shipping Confirmation: Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Methods 

Economy 5 to 8 business days

Standard 3 to 4 business days

3. Shipping Restrictions

  • We do not ship to P.O. Boxes, APO, FPO, or DPO addresses at this time.
  • Some products may be restricted from being shipped to certain regions. If this applies to your order, we will notify you promptly and offer a full refund.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your order status by visiting the carrier’s website or using the tracking link provided in your shipping confirmation email.

5. Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete address information. If you notice an error in your shipping address, please contact us as soon as possible to correct it.

6. Shipping Delays

While we aim to fulfill orders promptly, delivery times are estimates and may be affected by weather conditions, holidays, or other unforeseen circumstances. We are not responsible for delays caused by the carrier or external factors beyond our control.

7. Missing or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at shoppetalandstitch@gmail.com. We will work with the carrier to resolve the issue and ensure your order is delivered or refunded accordingly.

8. Return and Exchange Policy

For information on returns and exchanges, please refer to our website during checkout. All returns must be requested within 7 days of receiving your order.